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Customer Complaint Form

In case when an overseas buyer is dissatisfied with one of our certified online shops,
IuPDI is providing value added services in assisting the overseas buyer
to resolve the issue with the certified online shop in question.

Please complete the following Customer complaint form below .


Note 1: Register a complaint: IuPDI Customer Service staff review the complaint made by buyer online

A response to the customer should be provided by the next working day (24 hours). If the complaint takes longer to analyse and resolve, make sure that the customer is well informed of the situation